Privacy Policy
PRIVACY POLICY
We are committed to preserving the privacy of all visitors to our website at www.farmway.co.uk (the “Website”). Please read the following privacy policy to understand how we use and protect information that you provide to us. By using our Website you agree to the collection, use and disclosure of your information under the terms of this policy.
1. Who we are
This Website is operated by Farmway Limited. Farmway Limited is registered in England and Wales as an Industrial Provident Society under number IP11592R with our registered office at Cock Lane, Piercebridge, Co. Durham, DL2 3TJ. Our VAT registration number is 2584954 16.
Please see our Contact Us page for our contact details.
We are registered as a data controller with the United Kingdom Information Commissioner’s Office under registration number Z6539373.
2. How we collect information
When you visit, or order products on our Website you may be asked to provide certain information about yourself such as your name, contact details, and credit or debit card information.
We may also collect information you submit via any online forms, surveys, message boards and other interactive areas that appear on our Website from time to time.
We may collect information about you if you contact us offline, for example by telephone, fax, email or post.
We may collect information about your usage of our Website.
We also use Cookies.
3. What we use your information for
Your information will be used to provide you with access to our Website and to supply you with any information you request or any products you order.
If you place an order with us, we may use your information for marketing purposes, unless you have requested that we do not contact you for this purpose.
We may use your information to contact you for feedback on your use or our products, services or our Website.
We may also use and analyse the information we collect so that we can administer, support, improve and develop our Website and the products and services we offer.
4. With whom we may share your information
We may share your information with our suppliers and group companies from time to time so they can provide you with any information, products or services you have requested.
We may allow third party providers and contractors who supply services to us or who process information on our behalf (for example our payment provider and website hosts) incidental access to your information. We will ensure that they keep your information secure and do not use it for their own purposes.
We may share your information with another organisation which buys our business or our assets or to whom we transfer our agreement with you and in the course of any negotiations which may or may not lead to such a transfer or sale.
We may pass aggregate information about the usage of our Website to third parties but this will not include information that can be used to identify you.
We will disclose your information if we are required to by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.
Unless permitted or required to do so by law, we will not otherwise share sell or distribute any of the information you provide to us without your consent.
5. Cookies
Cookies are small text files which are transferred from our Website and stored on your computer's hard drive. They enable our Website to “remember” who you are.
We use cookies to identify and track users of our Website, to store information about your preferences and to remember what is in your shopping basket. No cookies on our Website are placed or served by third parties.
Most browsers are automatically set to accept cookies but if you are using Microsoft’s Internet Explorer or Netscape Navigator, you should be able to configure your browser to restrict cookies or block all cookies if you wish. If you disable cookies you may find this adversely effects you ability to use certain parts of this Website.
More information about cookies, including browser-specific instructions on how to restrict or block cookies may be found on the IAB’s website at http://www.allaboutcookies.org.uk.
6. Your Rights
You have the right to see any information we hold about you on payment of a statutory fee, which is currently £10.
You have the right to correct any errors in information we hold about you. Please inform us about changes to your details so that we can keep our records accurate and up to date.
You have the right to opt out of receiving any marketing material from us or any third party at any time.
7. Security and retention of information
We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. We will retain your information for as long as we need it for the purposes set out in this policy, or as otherwise required by law.
8. Changes to our privacy policy
We will from time to time update and make changes to this policy. We recommend that you revisit this privacy policy frequently, and ideally each time you visit our Website.
9. Links
If you follow a link from any of our Website to another site, this policy will no longer apply. We are not responsible for the information handling practices of third party sites and we encourage you to read the privacy policies appearing on those sites.
10. Further Information
If you have any queries about the information we hold on you, or would like to exercise your rights set out above, please contact us by email on webenquiries@farmway.co.uk or write to Farmway Limited, Cock Lane, Piercebridge, County Durham, DL2 3TJ.
Further information about data protection issues including the online Register of Data Controllers can be found on the Information Commissioner’s site at http://www.ico.gov.uk.
